helmos.cc Website Privacy Policy

Last updated: February 2021

Summary

We respect the European Union’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. This policy is short and has been written in simple terms.

Our policy covers

  1. Why we value your privacy
  2. How we collect information
  3. What information we hold
  4. Where we store your information
  5. What we use your information for
  6. Who’s responsible for your information at our company
  7. Who has access to information about you
  8. The steps we take to keep your information private
  9. How to complain
  10. Changes to the policy

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our users. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

When you sign up for our newsletter,  we ask for contact information including your name, email address, on our website so that we can respond to your enquiry. Our website doesn’t use cookies or scripts that were designed to track the websites you visit. We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.
We collect your email address when you sign up for one of our newsletters. Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

What information we hold

  • When you contact us by email or through our website, we collect your name, email address, if you’ve given us that.
  • If you sign up for a newsletter, we store the information you provide.
  • If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.

Where we store your information

When you contact us by email or through our website, we store your information in our address book and Stakeholder list. If you sign up for a newsletter, we store your email address in Google spreadsheets and MailChimp, which is the marketing platform we prefer. We chose these systems partly for their commitment to security.

What we use your information for

We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.

Who’s responsible for your information at our company

Our team. You can contact them by email at discover@helmos.cc  if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our team has access to everything you’ve provided, but individual employees have access to only what they need to do their job.

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it. We do not ask for your details on any of our platforms unless you opt in to our mailing list or sign up for updates.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact discover@helmos.cc

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.